Catalogue Help
You can search our holdings and place holds on items from libraries throughout BC through our Library Catalogue.

By default, the catalogue will only search items held by Creston Valley Public Library. To expand the search to items held by other libraries, click on *”Show Results From Other Libraries” (located on the grey bar near the top of the search results page) and wait for the new results to load.

Place a hold on items by clicking “Place Hold”, and entering your username and password.

*”Show Results From Other Libraries” checkbox may not appear on some mobile devices.

By accessing your Library Account, you can renew books, place holds on items from libraries throughout BC, track items you have signed out in the past, and change or view account information.

If this is your first time logging in, your username will be your library card number. You have the option to change your username on the Account Preferences screen.

Your default password is the last four digits of your phone number. We strongly recommend that you change your password after the initial log in. You can use the Forgot Your Password link to have the password reset.

The default view when you login to your account is the Account Summary page. This view gives you an overview of items checked out, items on hold and any fines you may have. You can access any of these screens by clicking on the relevant tab.

You can change the username and password that you use to log in to your library account as well as the email address the library uses to contact you in the Personal Information tab by clicking the Change link next to the item.

The Notification Preferences tab is where you set your preferences for holds notification. You can choose to be contacted by email, phone or text message.

The Search and History Preferences tab allows you to configure how many search results are displayed per page on your catalogue searches, whether you want to keep a history of your check outs and holds, and who you allow to use your library account on your behalf. The check out and holds history is not retroactive; it takes effect once you choose to retain your history. You may also choose to disable a warning about adding items to a temporary list.

Select the Items Checked Out tab at the top of the My Account area to display all of the items you currently have checked out, their due dates, and the number of times you can renew them. Items are sorted by the due date. You can simply select the items you wish to renew and then click Go beside Renew Selected Titles.

The Holds tab shows the materials you currently have holds on. The title, author, format, pickup location, status and expiration date are displayed. The Active column shows whether your hold is currently active.

You can use the checkbox beside each hold to select the hold and the Action for selected holds dropdown list to suspend, activate, set/change an activation date or cancel the selected holds. You may set an activation date when you suspend your hold or leave the date blank and manually activate it later. A suspended hold will not lose its hold queue position. Your position in the hold queue is indicated by the first number in the status column. For example “3 hold on 1 circulating copy” indicates you are third in the hold queue.

The Fines Payments tab, at bottom of screen, displays any fines or fees that you have accrued and the payments you have made. You can pay your fines at the library.

AudioBooks and eBooks
About Library2Go (from Nelson Public Library) -EXTERNAL LINK
Includes detailed instructions for downloading to various devices along with general information about the service. (Note: the content provided through this link is provided by BC Library Cooperative, the provincial body which manages both the provincial Library2Go Collection as well as LibPress, the website template used by many libraries throughout BC).

If you require personal assistance, please email us at info@crestonlibrary.com, or bring your device to the library during open hours.

Ebook and Audiobook Collections (From Vancouver Public Library) – EXTERNAL LINK
VPL’s Help pages provide detailed information including videos, information on compatible devices, and much more. Please note that VPL accesses a different collection than other libraries in BC, so some information may not apply.

If you require personal assistance, please email us at info@crestonlibrary.com, or bring your device to the library during open hours.

Interlibrary Loans
Interlibrary Loans allows you to borrow books and other items from libraries throughout BC that we do not have in our collection.

There are two ways to request items from other libraries: by placing a hold on an item through our online catalogue from another Interlibrary Connect (a consortium of 40+ public libraries in BC), and by placing a request through Outlook Online for items not available through our catalogue.

Note that there will be $2.00 fine applied to your account for non-pick up of requested items from other libraries.

You may also request that the library purchase an item for our collection by submitting a Suggest a Purchase form.

You can place holds on items from libraries throughout BC through our Library Catalogue.

By default, the catalogue will only search items held by Creston Valley Public Library. To expand the search to items held by other libraries, click on *”Show Results From Other Libraries” (located on the grey bar near the top of the search results page) and wait for the new results to load.

Place a hold on items by clicking “Place Hold”, and entering your username and password.

Note that some libraries may not lend certain types of items, such as newer releases and DVDs.

*”Show Results From Other Libraries” checkbox may not appear on some mobile devices.

Click here to access the Outlook Online search page.

Use the search box to search for your item. From the results list, select the item that most closely matches your search. Review the item information in the pop-up and window, and click ‘Request This Item”. Enter your name, a password (can be anything; may be required to access information about this request at a later date), and your preferred contact information. Click “Submit” at the top.

Click here(Downloadable PDF) for help requesting Chinese, Korean and other items in languages that use a non-Latin script (pdf reader is required).

Interlibrary loans take up to 6 weeks to fill. Requests from Kootenay Library Federation libraries placed through our catalogue are generally faster than those placed through Outlook Online.
Requests for new materials (published less than a year ago) cannot be filled.
Magazine articles are available, but often photocopying charges apply.
Only 2 requests are accepted though Outlook Online per patron every two weeks (this limit does not apply to requests placed through our catalogue).
Some academic libraries charge a lending fee (you will be contacted for approval before the request is filled).
Before considering Interlibrary Loans be sure that the title you want is NOT in the library’s collection.